free shipping this Week On orders over $100
free shipping this Week On orders over $100

Return Policy

Thank you for shopping online at PetStoreOnline

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 30 days of the original purchase of the product.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days
  • The product is in its original packaging
  • The product isn’t used or damaged
  • You have the receipt or proof of purchase
  • You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us:

By email:  Petstoreonlineinfo@gmail.com

DAMAGED ITEMS

If you received a damaged product, please notify us immediately for assistance.

SALE ITEMS

Sale items can be refunded.

CONTACT US

If you have any questions about our Returns and Refunds Policy, please contact us